Depending on who you are (e.g. customer, consumer, supplier, business partner, etc.) and how you interact with us (e.g. online, offline, over the phone, etc.) we may process different data about you. We may collect your data, for example, when you visit or use our consumer and customer-directed websites, applications or social media channels, purchase and use our products, services, systems or applications, subscribe to our newsletters, download a software update, provide to us your goods or services, contact our customer support, join our business events, participate to our contests, promotions and surveys or otherwise interact with us.
Below you will find an overview of the categories of data that we may collect:
Information you provide to us directly
Categories of data |
Examples of types of data |
Personal identification data |
Name, surname, title, date of birth |
Contact information data |
Email, phone number, address, country |
Account log in information |
Log in ID, password or other security codes |
Images and/or videos from which you may be identified |
Pictures uploaded into Signify accounts or otherwise provided to us |
Financial data |
Credit card data, bank account data |
Any other information that you decide to voluntarily share with Signify or its affiliates |
Feedback, opinions, reviews, comments, uploaded files, interests, information provided for our due diligence process |
Lastly, if you visit our premises, for security reasons we might also record your data through video or other electronic, digital or wireless surveillance system or device (e.g. CCTV).
Information we collect automatically
Categories of data |
Examples of types of data |
Device information |
Hardware model, IMEI number and other unique device identifiers, MAC address, IP address, operating system version, and settings of the device you use to access the services |
Log information |
Time and duration of your use of our digital channel or product |
Location information |
Your actual location (derived from your IP address or other location-based technologies), that may be collected when you enable location-based products or features such as through our apps |
Other information about your use of our digital channels or products |
Apps you use or websites you visit, links you click within our advertising e-mail, motion sensors data |
Information we may collect from other sources
To the extent permitted by applicable law, in addition to our websites, applications and other digital channels, we may also obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms and other third parties. For example, depending on your social media settings, if you choose to connect your social media account to your Signify account, certain data from your social media account will be shared with us, which may include data that is part of your profile.